Random reboots while idle

Question

Sup, folks.

I need help with a problem with random reboots while system is idle.

When i leave my PC and come back some time later i usually see logon screen.

My setup is

CPU: Ryzen 3600

MB: Aorus x470 gaming wifi 5

GC: Asus 6600xt dual

Ram: 2x 8gb Hyperx 2400(ocd to 3000mhz)

PSU: Corsair cx750m

Windows is running on m2 ssd, and i have reinstalled it several times on diffierent drives.

Ram passes all ram tests(Windows Memory Diagnostic)

Ssds are okay too.

so my point is, there is some faulty driver, that keeps reinstalling after windows reinstallation

But i cannot figure out wich one.

Here are logs from last crash

Can someone help me figuring that issue out?

UPDATE:

CPU change solved the problem, this is a common problem that is caused by faulty cpu . if you have same problem, either change the cpu or downgrade to bios with AGESA 1.0.0.3 ABBA

Answer 1

Memtest 86 and prime 95 passed.

With Driver Verifier on, i got reboot 3 times, when i tried to start RGB Fusion app.

Here are dumps

https://www.dropbox.com/s/7bf42xe20clxgfs/072022-10687-01.dmp?dl=0

https://www.dropbox.com/s/crwwba7ylrvc3gv/072022-13515-01.dmp?dl=0 https://www.dropbox.com/s/505r6aozovkmti4/072022-13781-01.dmp?dl=0

Answer 2

Hi t3ss3r4ct,

Your minidump files just indicate memory (RAM) corruption no specific driver is listed

1

The best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

2

If no RAM errors are found, to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

https://answers.microsoft.com/en-us/windows/for...

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Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Open Command Prompt as Administrator and run these two commands, then restart your PC.

verifier /reset

verifier /bootmode resetonbootfail

Answer 3

Here are dumps from the last two crashes

https://www.dropbox.com/s/jhz8dexqfgcp4oe/072022-7093-01.dmp?dl=0 https://www.dropbox.com/s/ejxcc8y60irec46/072022-8468-01.dmp?dl=0

Answer 4

Idle forced reboots can be power, PSU, BIOS related, driver, and some other possibilities. But, a lot of stuff happens on idle with computers today that you wouldn't even be aware of. There's even different idle states of the PSU, CPU, etc.

A dump file or anything may not be of much help here unless its a driver maybe. Depending on the issue, even a lot of shops I'd suggest wouldn't figure it out. However, you might as well try what you can: dump file, update BIOS maybe. Anything else starts to get too advanced here, as for example, you could clean install the OS but there's a better more advanced thing to do that you probably have zero experience and understanding of.

Just hope its a driver. It may otherwise be easier to buy a new computer depending on the issue.

Answer 5

Hi t3ss3r4ct,

I am Dave, I will help you with this.

Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.