Windows BSOD

Question

Hi, I frequently get the Windows BSOD and I went into the mini dump file and figured out how to view. It says as below.

Can anyone help here? How do I fix this?

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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000005, The device failed to complete a directed power transition within the required
amount of time.
Arg2: ffffce87ef72e360, Physical Device Object of the stack
Arg3: ffffce87f3c2b010, The POP_FX_DEVICE object
Arg4: 0000000000000000, nt!TRIAGE_9F_DIRECTED_TRANSITION on Win11 SV2 and higher.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for IntcAudioBus.sys
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2593

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 5114

    Key  : Analysis.Init.CPU.mSec
    Value: 452

    Key  : Analysis.Init.Elapsed.mSec
    Value: 14091

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 101

    Key  : WER.OS.Branch
    Value: co_release

    Key  : WER.OS.Timestamp
    Value: 2021-06-04T16:28:00Z

    Key  : WER.OS.Version
    Value: 10.0.22000.1

FILE_IN_CAB:  053122-11796-01.dmp

BUGCHECK_CODE:  9f

BUGCHECK_P1: 5

BUGCHECK_P2: ffffce87ef72e360

BUGCHECK_P3: ffffce87f3c2b010

BUGCHECK_P4: 0

DRVPOWERSTATE_SUBCODE:  5

DEVICE_OBJECT: ffffce87f2bebc20

DRIVER_OBJECT: ffffce87f28b5e10

IMAGE_NAME:  IntcAudioBus.sys

MODULE_NAME: IntcAudioBus

FAULTING_MODULE: fffff80283550000 IntcAudioBus

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
fffff58c`2866f118 fffff802`58fc81e7     : 00000000`0000009f 00000000`00000005 ffffce87`ef72e360 ffffce87`f3c2b010 : nt!KeBugCheckEx
fffff58c`2866f120 fffff802`58c7b284     : ffffce87`f3c2b3f0 00000000`00000000 fffff58c`2866f3f8 00000000`00000000 : nt!PopFxDirectedWorkOrderWatchdog+0x27
fffff58c`2866f160 fffff802`58c79874     : 00000000`00000000 00000000`00000000 00000000`00000000 fffff802`54a207e8 : nt!KiProcessExpiredTimerList+0x204
fffff58c`2866f290 fffff802`58e1aa8e     : 00000000`00000000 ffffe180`75200180 ffffe180`7520c240 ffffce87`fa8025c0 : nt!KiRetireDpcList+0x714
fffff58c`2866f540 00000000`00000000     : fffff58c`28670000 fffff58c`28669000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x9F_5_IMAGE_IntcAudioBus.sys

OS_VERSION:  10.0.22000.1

BUILDLAB_STR:  co_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {62487b44-de5f-85f1-a422-efb83e00a1fa}

Followup:     MachineOwner
---------

Answer 1

Have you uninstalled your sound card driver before using this tool?

Answer 2

Thank you so much for the responses.

Yes - I've run it a number of times, and oddly it doesnt detect any BSODs at all even though I have one regularly. And also it says I have no drivers to update when I run it.

Answer 3

Have you tried this? https://dl.dell.com/serviceability/eSupport/Sup...

Answer 4

Thanks - would you be able to instruct me on how to do this? I am unfortunately not able to find the right driver to re-download online. I have a Dell Inc. Inspiron 7700 AIO

Answer 5

Hello, I'm A&K, here to help.

The information you provided shows that the audio driver is causing the problem, I recommend uninstalling the sound card driver, going to the device manufacturer's official website to download the latest version of the driver and install it.