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BSOD error code F4

Anonymous
2022-06-21T09:57:30+00:00

Source

Windows

Summary

Shut down unexpectedly

Date

‎21/‎06/‎2022 10:09

Status

Not reported

Problem signature

Problem Event Name: BlueScreen

Code: f7

Parameter 1: 2701be3b93fe

Parameter 2: 2601be3b93fe

Parameter 3: ffffd9fe41c46c01

Parameter 4: 0

OS version: 10_0_19044

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19044.2.0.0.256.48

Locale ID: 2057

Think this is a driver issue causing the crashes, I have mem dmp file to upload please. many thanks

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2022-06-21T11:00:50+00:00

    Hi Steve, thanks, I was able to access that file

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed

    Was this a one-time crash, or is this a recurring problem on your PC?

    If this was a one-time crash, most likely, Windows was updating drivers in the background and there is nothing further you need to do.

    If this is a recurring problem, do you have any other minidump files you can upload for analysis?

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  2. Anonymous
    2022-06-21T10:49:56+00:00

    Shared now, sorry about that

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2022-06-21T10:48:11+00:00

    Hi Steve,

    The file(s) on Google Drive are not shared, I sent you a share request on Google Drive, that should be in your Email.

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  4. Anonymous
    2022-06-21T10:33:36+00:00

    https://drive.google.com/file/d/1QUZFjjSCvpGSiRgMtBuFRitYZD7a7QTB/view?usp=sharing

    See above for minidump file on google drive,

    many thanks!

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2022-06-21T10:28:20+00:00

    Hi Steve

    I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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