Error after Update

Question

Today I update my Windows 11 and shut it down. When I start the Windows, the start button is not shown and instead the display just blinking. Seems that it keeps refreshing the display.

I can access safe mode wishing I can roll back some update but it does not work. Now I cannot get back to normal mode.

Answer 1

Hello John DeV

Finally I decided to reset it. It works! My important files are still saved. Thank you so much for your advice.

Best regards,

Edwin

Answer 2

Hello EdwinLaurencis,

Thank you for updating me with that information. I apologize that the above methods did not resolve the issue. If you select "Keep my files", your D drive will not be affected and the files in it will not be removed. I recommend you refer to the link in my previous response on How to Reset Windows 10 for more details.

Kind regards,

John DeV

Independent Advisor

Answer 3

I think I forgot to attach the pics since I’m now only able to use my mobile phone.

Answer 4

Hi John DeV This is my attempt with your suggestions: So apparently these two methods cannot solve the problem. Do you have any other suggestions?Currently, resetting the PC is my last option since I’m trying to save all my important files. I’m using SSD with two partitions: C and D drive. Will resetting my PC removes everything including in D drive? I’m storing my files in D.

Best regards, Edwin Laurencis

Answer 5

Hello EdwinLaurencis,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Restart your computer, just as Windows attempts to load (spinning dots), press and hold the Power Button for 5 - 8 seconds or until it performs a Hard Shut Down

Do this 2 - 3 times until Windows will boot into the Recovery Environment

Select Troubleshoot > Advanced Options > Uninstall Updates

Uninstall feature update

If this doesn't work, Select Troubleshoot > Advanced Options > Startup Repair

If this doesn't work, Select Troubleshoot > Reset this PC > Keep my files

Please check the link below for more details

https://www.tenforums.com/tutorials/4130-reset-...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

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