Screenshot with HDR enabled is washed out. The SDR content brightness slider is to blame.

Question

I currently use a Dell Alienware AW423DW QDOLED display that fully supports HDR on Win 11 (Version 10.0.22000 Build 22000)

HDR itself works fine, but when I take a screenshot with either print screen or a 3rd party tool, its washed out.

It also causes stuff like websites (Even Twitter/AirBnB/Reddit what not) to be washed out for a screenshot sometimes.

I have figured out that with the SDR Content Brightness slide to 0, all screenshots comes out normal and fine, but when its slide to 70-90 range

that I normally use, its causing the issue.

Even dragging a twitter window from my main HDR monitor my other monitor which is SDR only will cause that window to be washed up, need to refresh to hold SDR colour.

It seems to be a problem for so long, how come its so horrible on Windows? Any workarounds/solutions?

Answer 1

Found this fix rondomly because it was driving me nuts!!! In edge or chrome...

***Fix Edge browser colour washing out with HDR***

edge://flags/#force-color-profile

• Set to HDR

***For Chrome browser:***

chrome://flags/#force-color-profile

• Set to HDR

Answer 2

Thanks mate, that was super helpful. This has been driving me nuts for some time.

Answer 3

Both Lightshot and win snipping and print screen

Answer 4

And if you use the win snipping tool?

Answer 5

Hi Tanukii. I'm Greg, 10 years awarded Windows MVP, here to help you.

1. The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

First make sure you have updated the Display driver from the Dell Downloads page here: http://www.dell.com/support/home/us/en/19/Produ... for your Dell Service Tag on sticker located as shown here: https://www.dell.com/support/contents/us/en/04/...

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

Remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... if necessary installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://winaero.com/how-to-boot-windows-11-in-s...

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: https://www.intel.com/content/www/us/en/support...

or the Nvidia GeForce scanner here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver. You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.

Then expedite all WIndows Updates including Optional to see if it pushes Monitor or other enabling drivers.

Check for a monitor driver by expediting Windows Updates (including Optional Updates) in Settings > Update & Security > Windows Update > Check for Updates to install all Updates until no more are offered.

2. Try these fixes for HDR display in WIndows 11 washed out:

https://www.dell.com/support/kbdoc/en-us/000143...

https://www.technewstoday.com/hdr-washed-out-wi...

https://www.reddit.com/r/Windows11/comments/oeg...

https://www.nvidia.com/en-us/geforce/forums/gef...

https://forums.tomshardware.com/threads/washed-...

I would also ask at Tom's forum above as they are best with hardware.

Based on the results you post back I may have other suggestions if necessary.

______________________________________________

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