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Data usage feature not working properly got stuck on 0mb when connected to wifi, someone please help?

Anonymous
2022-06-25T18:07:05+00:00
I've done SRC scan and DCIM scan, but it not fixed.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-06-26T09:28:46+00:00

    Hi,

    Thanks for your post in Microsoft Community.

    I understand that you are having issues with Windows data usage not being counted correctly.

    You can go to Settings - Network & Internet - Network sharing center - click on your current network connection - right click and select Properties

    Confirm that it is your network card at "Use when connecting" above.

    Then check your wireless network adapter driver below. Click OK

    Press Win+R, enter and run services.msc to open the service.

    Find "Diagnostic System Host" in the listed services and double-click to open it

    Change the startup method to "Automatic" and click "OK"

    Then observe again if data usage is logged.

    Let us know if it works.

    Kirk | Microsoft Community Support Specialist

    * Beware of scammers posting fake support numbers here.

    * If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.

    * Please check and vote this answer if it helps as it will be beneficial to more community members reading here.

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