Windows 10...program wont launch, process keeps getting killed

Question

The program won't launch. It briefly shows up in services tab in task manager before killing off a second later. I've tried several things and managed to pull up event viewer to see the issue. This is apparently the repeated error that has been causing the process to close before the app can fully open. I'm unsure what it means or how to fix this issue.

• System
  • Provider
  [ Name] .NET Runtime
  • EventID 1026
  [ Qualifiers] 0 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x80000000000000
  • TimeCreated
  [ SystemTime] 2022-06-21T01:20:57.3844093Z EventRecordID 13700 Correlation
  • Execution
  [ ProcessID] 0 [ ThreadID] 0 Channel Application Computer LenaBoop Security

• EventData Application: KC7.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ArgumentOutOfRangeException at System.String.Substring(Int32, Int32) at APGCashDrawer.USBQFDNETSUSN.ValidateHIDDevice() at APGCashDrawer.USBQFDNETSUSN.OpenDevice() at APGCashDrawer.USBQFDNETSUSN..ctor() at KC6.MainHub..cctor() Exception Info: System.TypeInitializationException at KC6.MainHub.set_Version(System.String) at KC6.frmSplash.Form_Load() at KC6.frmSplash.CreateInstance() at KC6.Program.Main()

Answer 1

I would ask this question at our sister forums for IT Professionals, Q&A forums here: https://docs.microsoft.com/en-US/answers/index.... as Microsoft Community is strictly an end-consumer forum.

There are also equally good (and sometimes busier) IT Pro forums here:

https://www.techrepublic.com/forums/

https://www.spiceworks.com/

I hope it helps.

Answer 2

Kennel Connection software. The KC7.exe.

Answer 3

What is the program? I re-read the thread and cannot find it.

Answer 4

Hello!

I've performed all the steps above and it's still not launching the program.

I noticed in event viewer I also get this error. Along with the 1026 error.

Log Name: Application Source: Application Error Date: 6/21/2022 11:47:14 PM

Event ID: 1000

Task Category: (100)

Level: Error Keywords: Classic User: N/A

Computer:

Description:

Faulting application name: KC7.exe, version: 7.10.12.0, time stamp: 0x6101b727

Faulting module name: KERNELBASE.dll, version: 10.0.19041.1766, time stamp: 0x270baf18

Exception code: 0xe0434352

Fault offset: 0x0012c3a2

Faulting process id: 0x2e60

Faulting application start time: 0x01d885eac0d1d236

Faulting application path: C:\KC7\KC7.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: b3fa304b-8066-40b3-9a85-f4280d5650a9

Faulting package full name: Faulting package-relative application ID: Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1000 0 2 100 0 0x80000000000000 14420 Application LenaBoop KC7.exe 7.10.12.0 6101b727 KERNELBASE.dll 10.0.19041.1766 270baf18 e0434352 0012c3a2 2e60 01d885eac0d1d236 C:\KC7\KC7.exe C:\Windows\System32\KERNELBASE.dll b3fa304b-8066-40b3-9a85-f4280d5650a9

Answer 5

Hi Kalena. I'm Greg, 10 years awarded Windows MVP, here to help you.

Try the fixes here for the unhandled exception:

https://answers.microsoft.com/en-us/windows/for...

https://social.msdn.microsoft.com/Forums/vstudi...

Try using the Try Net Framework repair tool:

https://support.microsoft.com/en-us/help/269855...

https://www.daktronics.com/support/kb/Pages/DD2...

https://www.microsoft.com/en-us/download/detail...

Troubleshoot reinstallation of Net Framework:

https://docs.microsoft.com/en-us/dotnet/framewo...

For won't install because it is already installed:

https://answers.microsoft.com/en-us/windows/for...

Run the System File Checker and DISM from Step 10 in this checklist:

http://answers.microsoft.com/en-us/windows/wiki...

If that fails then move on to Step 11 to run a Repair Install.

I hope this helps. Based on what you report back I can answer any questions and may have other steps to perform. If you'll wait to rate whether my post resolved your problem, I will keep working with you until it's resolved.

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