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Glitched pixels problem

Anonymous
2022-07-15T10:49:30+00:00

Hello,

can someone please explain why I am having these glitched pixels over a couple of applications or games that use graphics cards, like photoshop, Online games, etc.?

Although I checked my graphics card software, AMD RADEON HD 8600M and INTEL HD GRAPHICS 4000 and I've updated them, and it doesn't seem to have solved the issue. So what can I do from here?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-07-15T12:05:56+00:00

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Just to clarify, did you make any changes to your machine before encountering this issue(like installing third party apps, recent updates, etc..)? Can you restart your graphics driver by pressing Win+Ctrl+Shift+B on your keyboard and see if it will turn back to normal?

    Kindly reinstall your display driver to troubleshoot the issue:

    1. Use the DDU to do a clean removal of your display driver: https://www.wagnardsoft.com/content/ddu-guide-t...

    or open command prompt using your admin rights then type "devmgmt. msc" on the command prompt window to open Device Manager > Expand Display adapters > right click on your display adapter and select Uninstall device > the Delete the driver software for this device check box > Uninstall.

    1. Reboot your machine and and reinstall your graphics drivers by getting them on the manufacturer's website. You may refer to these guides:

    https://answers.microsoft.com/en-us/windows/for...

    https://support.microsoft.com/help/4028443/wind...

    Note: ensure to run the installation as administrator; temporarily disable your antivirus as well

    However, if the issue persist, kindly perform a repair install of your Windows which fixes the broken system files on your machine.

    1. Download the media creation tool here: https://www.microsoft.com/software-download/win... (click on "Download tool now") and wait for the download to finish
    2. Temporarily disable your firewall/antivirus, then open the tool and select the option "Upgrade this PC now".
    3. Wait until your machine goes to the process of repair install. There should be no worries in performing it since you will select the option to keep your files during the process.

    I hope this helps. Good luck!

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