Network packet loss.

Question

my PC and wifi run fine normally, i have 200mbps and it get downloads fast. there is only 1 thing wrong and thats why im here to seek help.
randomly in about 2 minute intervals (but still random just not frequent) i get complete inbound packet loss.

so if im downloading something it will fail then i restart and it resumes just fine.
OR
if im in a game lobby everyone stops moving and i can walk around then it catches back up and everyone teleports.

screenshot included of my task manager with the error happening. : https://imgur.com/a/9FWADOw

Answer 1

Do heavy files get something like a sudden download stop?

Answer 2

i tried that and it said i already had the best possible driver. so completely up to date, any other ideas?

Answer 3

alright ill give this a shot thanks for the tip, ill let you know if it works.

Answer 4

Hi, m7f!

My name is Caio and I'll be happy to help you today =)

Are you using a wired or wireless connection? Try updating your network card drivers:

> Search for Device Manager on your Windows search bar and open it

> On the window that pops up, expand Network adapters

> Right-click your network card and then click on Update driver (if it has two, one for Ethernet and one for Wireless, update both)

> Proceed with the update following the instructions on the screen

> Reboot your PC

> Check if the issue persists

I hope this helps you! Please let me know if I can assist you more.

Best regards,

Caio G.

Independent Advisor