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Printer Spooler is corrupted

Anonymous
2022-07-23T13:16:34+00:00

I have upgraded to Windows 11 on a Dell tower. I replaced an old printer with an HP laser 1001 printer. This new printer works fine with other computers in the house. However on the Dell tower, the printer connects but the print spooler doesn't work so I can't print anything.

I have tried restarting the print spooler, but it immediately stops. I believe the print spooler has been corrupted.

Is there any way to reload or otherwise correct the print spooler? I would prefer not to reload Windows 11.

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Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2022-07-25T03:04:22+00:00

    Thanks. Let us try Resetting spooler.

    In the search,

    type cmd, right-click it and choose run as administrator.

    Execute these commands one by one:

    net stop spooler

    DEL /F /S /Q %systemroot%\System32\spool\PRINTERS\*

    net start spooler

    Keep us posted.

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  2. Anonymous
    2022-07-24T13:56:54+00:00

    It says there is no problem. The printer works fine with two other computers one running windows 11 and one windows 10.

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  3. Sumit D - IA 170.7K Reputation points Independent Advisor
    2022-07-23T13:55:29+00:00

    Hi Gloriana,

    I am Sumit here to assist you with this question.

    Might not necessarily a spooler issue.

    Have you run HP Print Doctor? If so what does it report?

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