Reference by pointer

Question

hi, my laptop started BSOD every 30-40 minutes. i have run windows update and update my driver and still BSOD and i dont know the problem.

Answer 1

The "pointer" is software code that tells the CPU which instruction to execute next. When you encounter 'reference by pointer' errors they usually mean that you are using a driver or application that is older and not supported by Windows 10. This is likely to be the case if you get 'reference by pointer' errors regularly. If it happens only once in a while, not to worry. Stuff happens.

If it happens regularly:

1- Do you notice it happening when you run a particular program?

2- Do you have older hardware or software that may not be supported on Windows 10?

Answer 2

Hi Hi Azkir,

Your minidump files just indicate memory (RAM) corruption no specific driver is listed

1

Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed, your BIOS version is A08 from 2011

2

Wait to see if your system stabilizes, if not, the best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

Answer 3

here is the link. let me know if the link does not work

https://1drv.ms/u/s!An3xDfxRWDUunD4nTr38-UYLzZ6J?e=9ZrCHe

Answer 4

Hi Azkir,

I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.