Code: 0x80070005

Question

What I am able to:

• open the store
• search for apps
• update apps already installed

What I am NOT able to do:

• purchase new apps
• download new apps
• for the status it says
  • acquiring license
  • then something happened on our end along with the code

What I have done:

• used PowerShell to uninstall and reinstall the store (multiple times)
• the last time I ran PowerShell I wasn't able to reinstall the store after uninstalling. It completely vanished from my PC and followed so many suggestions I found by searching online and none worked
• did the reinstall or update windows 10 from the windows update tool via ISO option that one of many advisors had me do
• Finally, I searched on Reddit in one of the subreddits for windows issues I came across a comment and was one I hadn't tried so I followed the instructions and downloaded all the files for the store
  • .net.native.framework
  • " .runtime
  • .vclibs
  • .windowsstore_xxxx.xxxx.xxxx.x_neutral

That finally worked and after 2 weeks without the store i finally had it once again, but to my surprise that code is still lingering around and giving me a headache. I seriously don't know what to do. I just recently followed another article I found about issues and fixes for 0x80070005 and after running the sfc/scannow command it said it did not find any violations.

Any solutions for this evil code???

I am literally at the end of my patience with my computer.

Answer 1

I really didn't want for it to come down for me having to create a new user account. I've read on so many other threads about the only way to fix the issue with this evil code is by creating new account. I just don't want to have to deal with the hassle that if it does work having to move all of my files and everything I have with my current user account. Since I'm done with trying to fix this issue I'm going to create another account. I'm just going to look up and see what I find in creating a new user account since I want to do it correctly and not mess up anything. Once I create it I'll let you know if it works or doesn't it'll just be sometime later since I'm not currently at where my computer is at

Answer 2

So far I have entered the first five commands and as you can see down below the issues I came across so far

These worked:

• net stop wuauserv
• net stop cryptsvc

Did not work:

• PS C:\WINDOWS\system32> net stop bits The Background Intelligent Transfer Service service is not started. More help is available by typing NET HELPMSG 3521.
• PS C:\WINDOWS\system32> net stop appidsvc The Application Identity service is not started. More help is available by typing NET HELPMSG 3521.
• PS C:\WINDOWS\system32> Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*" Del : Cannot find path 'C:\WINDOWS\system32%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader' because it does not exist. At line:1 char:1
  • Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\ ...

• 
      + CategoryInfo          : ObjectNotFound: (C:\WINDOWS\syst...work\Downloader:String) [Remove-Item], ItemNotFoundEx 
  
     ception 
  
      + FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand
  
  

I would have screeenshoted but I don't know where my PC saves them too. I've searched and searched but can't find the location. Ido have the setting enabled in OneDrive yet I can't find

Answer 3

Yes sure thanks.

Answer 4

Ok I am going to skip method 1 since I did that one the last time when I couldn't find any trace of windows store on my computer. I'll method 2 and hopefully it works for me. In any case, I'll come back on here and let you know if it worked, or it did not.

Answer 5

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help, I know some of these steps are already done, you have just skipped it if you think it will have the same result.

Method 1. Repair Windows Store and app:

On Powershell(admin), copy and paste the command below:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Method 2. repair Windows Store and update components

Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))

Copy each line of command to Powershell then press enter (one line at a time)

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"

rmdir %systemroot%\SoftwareDistribution /S /Q

rmdir %systemroot%\system32\catroot2 /S /Q

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

-Once done restart the device and check.

Let me know how it goes and I hope that helps.

Bernard

Independent Advisor