Error code 0xc0000225 on Windows 11

Question

I previously cloned the OS from the old ssd to the new ssd, but a day later suddenly the BSoD error code appeared 0xc0000225.

Windows on my laptop is the OEM version, do I have to reinstall windows or do I have to take it to an official service. But I don't want all my data to be lost because it's very important in it.

My device: Asus TUF Gaming A15 2022

Answer 1

Hi Indra Masta,

I am Dave, I will help you with this, are yo able to get into Windows?

1

If you can get into Windows:

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.

2

If you cannot get into Windows:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Please try each option one at a time, then see of Windows will boot.

Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Once in Safe Mode, backup your data if you do not already have a backup

Open Device Manager and check to make sure all your Drivers are up to date

Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

Choose to keep your files and apps, just your files or to keep nothing

Then start the Reset

Answer 2

Hi Indra Masta,

Just checking in with you, how are you progressing with this problem?