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External Hard Disk (WD Elements) Not Working /Unknown - Not Initialized/

Anonymous
2022-06-14T03:25:17+00:00

Hello,

My Laptop is not showing the drive for External Hard Disk (WD Elements) in "My PC". I only show the existing Drives C and D (system partitioned ones). But the Hard Disk is identified by "Devices and Printers" under Elements 10B8 - When I click on Properties and then Hardware, it shows the name of Hard Disk as "WD Elements 10B8 USB Device"; also, Device status shown as "This device is working properly.".

From Microsoft Explorer Window -> Disk Management - Hard Disk is populated as Disk1 as "Unknown" and "Not Initialized". Please note that it does not show any volume details. When I try to Initialize the Disk, using both GPT or MBR options, system throws an error message "The Request failed due to a fatal device hardware error".

I have tried to change the cable, tried it in multiple USB ports; Also, I have tried the options already available on internet for troubleshooting; each case that I have seen is different from what I have. Can someone review and assist?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-06-14T14:44:26+00:00

    The WD drive has failed

    WD will have a free disk checking utility

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