Login and microsoft email

Question

So i bought a new laptop, I open it and of course I want to create a new microsoft account with which i can log in.

Microsoft asks me for an email, I write my email and the account is created, great I can use my laptop.

Then I see that the email is wrong, I try to change the email but i cant for some reason, i add another email with the hope that I will be able to delete the first one but no i cannot, I accidedntally clicked something on my seconf email saying it wasnt me who sent this email so the second email is blocked. I added a 3rd email this time fully correct and accesible, 1st email dissapears magically but sadly the 2nd blocked email is still there, i click to change email, it tells me they cannot enter my email, so i have to change it, i change the email tho in microsoft it stays the same.

Basically whats the situation right now:

My main email is an email that doesnt exist which means I cannot switch to local user,

my second correct email is still there tho. Is tehre a way to delete the 1st email and just keep the one that works. Anything I try it asks me for the password of the microsoft account that doesnt even exists.

I spent 2h on this and im extremely annoyed so i couldnt explain this correctly, if someone has questions Id explain in detail. Please help me this is too annoying c:

*** moved from german to english Community ***

Answer 1

Hi Lynn,

Click the start menu, at the bottom left, click your account. Click the Administrator account to switch accounts or you can sign out from your current account, then select the Admin account in the sign-in screen.

Best regards,

Van

Answer 2

You need to clarify;

When you first setup a new PC you are prompted to use an MS Account/email then you continue the process.

The win log on is that email address, or a Pin if you set it

How are you then accessing Mail, via the win 11 Mail app or via MS Outlook as part of Office 365?

Answer 3

Hi, I am Van. I'll be glad to assist you today.

If may I ask do you have a user account that has admin privilege? If yes, you can use that account to remove the account that you don't need.

Log in to that account, open the user account window by pressing Windows key + r on the keyboard, type netplwiz then press enter. In the User account window, highlight the account you want to delete by clicking the "Remove" button.

Best regards,

Van

Answer 4

It asks for a microsoft account and i created one with a gmail that isnt mine (misspelled).

I created another microsoft account with another gmail, and it switched to that email, but then when i tried to log in into microsoft from the browser it told me they cannot acess this account and they suggested me to change the email, which i did. so the profile i have on my pc has the old email listed but i did change this email for that same micorsoft profile.

sorry i say user but its actually another microsoft acccount

Answer 5

The problem is that the admin account has a wrong email.

sorry i think i say user but its actually a microsoft account, its one user, the admin that has 2 emails listed and the main one is wrong and inacessible

thank you for ur time