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Touch Screen Stopped Working

Anonymous
2022-08-04T13:04:41+00:00

I upgraded my notebook(HP Spectre x360-13-ae000xx) from windows 10 to Windows 11 and after that TOUCH SCREEN stopped working. It even stopped showing from bios.

I did check in COMPONENT TEST using HP HARDWARE AND DIAGONSTICS UEFI, but there is no option for touch screen Test.

I did installed all HID compliant drivers from MICROSOFT UPDATE CATALOGUE...

I did tried all driver installing, but i think it needs fixation from BIOS level... This all happened while having firmware update pushed by windows 11

Please Help!

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-08-04T13:44:08+00:00

    Hello RaajShah

    My name is Fred.

    What are your computer model and manufacturer?

    Best Regards,

    Fred

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