Wireless Controller not connecting properly

Question

I was trying to connect to a controller via bluetooth. Once I've detected the wireless controller and the system asked me "Wireless Controller" would like to pair to this Windows device. Do you want to allow this? I clicked "Allow" and then the device the device just shut down completely and disconnected from pc. It was connected successfully for just a second after I allow it. Every time.

FYI I'm connecting a Dual Shock PS5 Controller.

Answer 1

Hi Chris. I'm Greg, 10 years awarded Windows MVP, here to help you.

Try these fixes for wireless Dual Shock PS5 controllers connecting to Windows:

https://www.playstationlifestyle.net/2022/06/06...

https://www.techradar.com/how-to/how-to-use-the...

https://www.thewindowsclub.com/windows-not-dete...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.lifewire.com/fix-when-ps5-controlle...

https://www.getdroidtips.com/ps5-controller-not...

https://www.youtube.com/watch?v=d5-GohJ_KHc

https://www.youtube.com/watch?v=Qitmh1yuRUc

One of those should work. If not please report back results of each step from each tutorial link so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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