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Problem with aclayers.dll

Anonymous
2022-08-12T20:36:04+00:00

Hello! I have a problam with a certain game (Assassin's Creed Chronicles). Everytime it crashes i get the following error in event viewer:

Faulting application name: ACCGame-Win32-Shipping.exe, version: 1.0.10897.0, time stamp: 0x565ef371

Faulting module name: AcLayers.DLL, version: 10.0.22000.120, time stamp: 0x7bf03655

Exception code: 0xc0000374

Fault offset: 0x0002cba7

Faulting process id: 0x41d4

Faulting application start time: 0x01d8ae85f24b4d42

Faulting application path: D:\Gamez\Ubisoft Game Launcher\games\Assassin's Creed Chronicles China\Binaries\Win32\ACCGame-Win32-Shipping.exe

Faulting module path: C:\Windows\SYSTEM32\AcLayers.DLL

Report Id: bb4377dc-a313-41ec-a2e3-67d4c8a78f48

Faulting package full name: 

Faulting package-relative application ID: 

I tried running the sfc /scannow command, also run Windows Update, but the problem persists. Can you help me fix the issue?

Windows for home | Windows 11 | Performance and system failures

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  1. Igor Leyko 111K Reputation points Independent Advisor
    2022-08-12T21:15:54+00:00

    Hi Martin,

    My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

    Exception code: 0xc0000374 means STATUS_HEAP_CORRUPTION, i.e. some internal data regarding memory allocation are corrupted. Please try to reinstall the game.

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