Hi
Welcome to Microsoft community.
From your situation, it seems that there are some problems in your account verification after updating win11. You can try the following steps first.
- Update your windows to the latest version, which may fix your problem.
- Turn off the VPN switch on your computer or turn off the third-party VPN software, and then check. Agents can also affect networking.
- Press the Windows key + R to launch the Run dialog box.
- Next, launch the Settings app’s Proxy tab by typing “ms-settings:network-proxy” and pressing Enter.
- Scroll down to the Manual Proxy Setup section in the Settings menu’s Proxy tab.
- Next, move to the screen’s right side and uncheck the box next to Use a proxy server.
- Restart your computer to see if the issue is fixed when it starts up again after you’ve successfully disabled the proxy server.
- To enter the Run dialog box, first, press Windows key + Rto open up the Run dialog box.
- Next, open the VPN tab of the Settings app on your Windows computer by typing “ms-settings:network-vpn” and pressing Enter.
3. To stop your VPN from interfering with the **Settings** app, click your VPN in the right-hand area of the VPN connection tab, then choose **Remove** from the context menu.
If there is any third-party VPN on your computer, you can also exit and close it directly.
- Use the image to repair your windows. This process will not affect your data and files. It is a process of replacing and repairing system components.
Keep us posted if you encounter any challenges along the process.
Best regards
Derrick Qian | Microsoft Community Support Specialist