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Error Code: 0xC0EA0002

Anonymous
2022-09-20T01:10:35+00:00

When attempting to download a game I've purchased on the Windows Store I receive this error. Windows is fully up to date, I have rebooted several times, I have uninstalled Game Services and Reinstalled it, I have uninstalled Windows Store and Reinstalled it, I have logged out of the store and back in, I have double-checked the account settings, made sure the device is a registered device with the windows store, and tried several powershell commands. I first experienced the issue several months ago so I think that counts as waiting a bit like the pop up says too.

Device name YT-1300

Processor Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.79 GHz

Installed RAM 32.0 GB (31.9 GB usable)

Device ID D272C493-94BF-42BA-BF61-020C01FCF61D

Product ID 00326-10000-00000-AA419

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home

Version 21H2

Installed on ‎3/‎16/‎2021

OS build 19044.2006

Experience Windows Feature Experience Pack 120.2212.4180.0

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-09-20T01:56:31+00:00

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Kindly perform a reset of your windows update components using this reset script. Please refer to this article (ensure that you are running the command prompt as an administrator): https://www.tenforums.com/tutorials/24742-reset...

    Once done, perform a clean boot and see if you'll encounter the issue: https://support.microsoft.com/help/929135/how-t...

    Note: temporarily disable your firewall/antivirus, then check again

    Another option is to enable the "built-in" administrator account to isolate the issue:

    1. On your search bar, type command prompt and select "run as administrator"
    2. On the command prompt window, type net user administrator /active:yes and press Enter
    3. Reboot your machine, then login to your admin account, and check if you'll encounter the same issue.

    Note: If you don't encounter the issue on the built-in administrator account, I suggest that you create a new user account (go through the steps under "My computer is in a workgroup") . Please refer to this article as a guide: https://support.microsoft.com/help/14039/window...

    However, if the issue persist, kindly perform a repair install of your Windows which fixes the broken system files on your machine. Here is a guide: https://www.tenforums.com/tutorials/16397-repai...

    There should be no worries in performing it since you will select the option to keep your files during the process.

    I hope this helps. Good luck!

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