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RDP access issue

Anonymous
2022-09-15T08:16:09+00:00

We are facing an issue related to AD user account access. We have isolated AWS accounts for external clients. Their on-premises network is connected to that account over AWS private link and their network doesn't have access to our Domain Controller VPC. We have an AD domain user account for the client users to log in to the servers over RDP but login fails with the error "The logon attempt failed for the remote desktop connection". I'm curious to know why it fails. Can someone tell me what is the exact issue that is stopping us from accessing the servers? Please respond quickly...It needs to be sorted ASAP

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-09-15T13:26:16+00:00

    Hello Pranay,

    You're most welcome. I'm glad to help.

    Stay safe and have a great day.

    Kind regards,

    John DeV

    Independent Advisor

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  2. Anonymous
    2022-09-15T13:23:23+00:00

    Thanks for the guidance brother

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  3. Anonymous
    2022-09-15T08:47:29+00:00

    Hello Pranay,

    Good day! I'm John DeV a Windows user like you and I'll be happy to assist you today.

    I want to apologize that this is just a consumer forum for Home users. Due to the scope of your question, It is best to ask this on Microsoft Site Q&A which is a technical community platform where most of the members were IT professionals that would greatly help you with the issue.

    Microsoft Site Q&A

    https://docs.microsoft.com/en-us/answers/topics...

    Kind regards,

    John DeV

    Independent Advisor

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