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Forcing to reset

Anonymous
2022-09-13T16:05:38+00:00

Trying to reset my computer on setting completely without saving anything because I want it clean however it will stuck at 60 percent for 2 hours. I restarted and luckily it booted however when I try it again it will do the same thing.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-09-13T16:39:11+00:00

    Hi fletcher.ohara67-

    I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

    Kindly restart your computer and stay on the sign in page.

    Press and hold the Shift key and click on the power icon on the lower right.

    Click on restart while holding the shift key.

    It should boot on the Windows Recovery environment.

    Click on Troubleshoot.

    Click on Reset this PC.

    Choose whether you want to keep files or remove everything.

    Check if you will be able to reset using that option.

    Please let me know what will happen. Hope this will help and have a blessed day!

    Thanks,

    Kevin B.

    Independent Advisor

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