After AutoPilot devices are not showing in Intune

Arif Usman 496 Reputation points
2021-06-11T16:31:11.927+00:00

Here What I have set up.
Automatic Enrollment: All
Windows Autopilot deployment profiles:
Deployment mode - User-Driven
Join to Azure AD as - Azure AD joined
Language (Region) - User select
Microsoft Software License Terms - Hide
Privacy settings - Hide
Hide change account options - Hide
User account type - Standard
Allow White Glove OOBE - Yes
Apply device name template - Yes
Enter a name - z-%SERIAL%

Assignments 
Included groups: Dynamic group setup 
        '(device.devicePhysicalIDs -any (_ -contains "[ZTDId]"))'

Dell injects devices to the tenant; I see all devices as assigned.
I do Autopilot with Pre-Provisioning (5 times windows keys), seal it. No issue there.

In AAD, devices are listed as
Join Type: 'Azure AD joined'
MDM : 'Microsoft Intune'
Compliant: 'No'

Still not showing in Under Intune Devices...any thought

Microsoft Security | Windows Autopilot
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  1. Martin Smith 6 Reputation points
    2021-08-10T20:08:02.583+00:00

    Has this been resolved? I have the same issue. Ticket has been open with MSFT for over a month now.

    No ESP displayed after device is signed into. Adds to Azure AD but no Intune.

    1 person found this answer helpful.
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  2. Cici Wu-MSFT 1,191 Reputation points
    2021-06-14T03:02:12.057+00:00

    Can I know are the following prerequisites are met with pre-provisioned with autopilot:
    105252-image.png

    see: https://learn.microsoft.com/en-us/mem/autopilot/pre-provision#prerequisites

    Also, we have met the similar issue that is because setting the MDM as Some, please check if the MDM is set to all.

    105262-image.png

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  3. Arif Usman 496 Reputation points
    2021-06-14T14:44:13.24+00:00

    thanks for the reply CiciWu2-MSFT, Yes, all pre-requisite is setup. I have listed in my questions. Seems like everything is setup, I can see computer with the autopilot logo in AAD after image but not in Intune. When login into the device, account it shows it is connected to my company...

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  4. Cici Wu-MSFT 1,191 Reputation points
    2021-06-15T08:17:17.52+00:00

    @Arif Usman Would you please check if the following setting in Windows 10 displays as https://r.managexxxxx. Also, you can click sync option.

    Setting->Account->Access work or school->click Connected to xxx->info
    105751-061501.png

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  5. Arif Usman 496 Reputation points
    2021-06-16T14:35:35.617+00:00

    yes this look fine https://r.managexxxxx


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