Dramatic Decrease in Internet speed while gaming

Question

My computer is getting slower internet speeds than what its testing to. When running a speed test on my desktop on speedtest.net it shows download speeds of 900+ Mbps on the ethernet cable. When Im gaming on Red Dead Online I can only get max 200Kbps. When I use WiFi I get about 700Mbps and around 150Kbps. Im reading the speed while Im gaming on the performance monitor in Task Manager. H

I have done the following to try and correct

Reinstalled network adapters through both Device manager and Command Prompt I have reset network adapters, I have disabled the large send Offload feature v2 (IPv4) & (IPv6)

Disabled the Internet Protocol Version 6 (TCP/IPv6) on the Ethernet adapter,

Turned off all Mcafee Antivirus software.

Changed DNS

I have compared speeds with other players and most are usually getting 10-30Mbps when they only have 50Mbps available through their ISP while gaming. Im getting 200Kbpps when I have 800Mbps available through mine,

I have been trying to correct this for several weeks, Please Help, and Thank you

My Pc specs & Network Adapters

OS Name Microsoft Windows 11 Home

Version 10.0.22000 Build 22000

OS Manufacturer Microsoft Corporation

System Manufacturer Alienware

System Model Alienware Aurora Ryzen Edition R14

System Type x64-based PC

System SKU 0AE7

Processor AMD Ryzen 9 5900 12-Core Processor, 3001 Mhz, 12 Core(s), 24 Logical Processor(s)

BIOS Version/Date Alienware 2.3.0, 7/7/2022

SMBIOS Version 3.3

BIOS Mode UEFI

BaseBoard Manufacturer Alienware

BaseBoard Product 0CPDXD

BaseBoard Version A00

Realtek Gaming 2.5GbE Family Controller

Adapter Type Ethernet 802.3

MediaTek Wi-Fi 6 MT7921 Wireless LAN Card

Adapter Type Ethernet 802.3

Answer 1

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help, I know some of these steps are already done, you have just skipped it if you think it will have the same result.

This problem actually occurs when there is a problem with your internet configuration and driver, kindly follow the steps below and I hope this helps.

First what we will do is enable WWAN and WLAN services, these services are essential to run the Wireless and wired connection perfectly.

• Open Services (Press Windows key + R then type in services.msc then click OK)

-Look for WLAN Autoconfig and WWAN Autoconfig> Right-Click Properties and set it to automatic (If it's already set to automatic, right-click then click stop then start it again)

-Restart the PC and check

If the issue persists, run the following command in Command Prompt (Admin). Follow the steps below to do so.

These sets of commands will reset the internet connection and re-calibrate the internet settings you have.

Press Windows Key + X.

Click on Command prompt (Admin).

Type the following commands, and hit Enter after each command:

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

If the same issue follows the methods below:

Method 1. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type msconfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

troubleshooting reference: https://support.microsoft.com/en-us/topic/how-t...

Let me know how it goes and I hope that helps.

Bernard

Independent Advisor