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Roblox keeps causing bluescreen on computer

Anonymous
2022-09-01T03:14:19+00:00

Hello!

I've been having this issue for a month now. At first, I ignored it thinking it was a one-time thing, but it has happened multiple times now and I'm at my wits end. I have updated all drivers, I have looked for any cause and I can't find the issue. I don't understand the minidump files no matter how hard I look at them, so I was hoping someone would have a solution for me. I have uploaded a zip file of the minidump folder into the dropbox link below. All of the dmp files are from Roblox bluescreens. Any and all help is appreciated. Thank you!

https://www.dropbox.com/s/olkzmtcjs2w3jf9/Minidump.zip?dl=0

Windows for home | Windows 10 | Performance and system failures

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  1. Sakiko 39,240 Reputation points Independent Advisor
    2022-09-02T03:46:01+00:00

    Still showing the same problem.

    Please refer to: https://support.microsoft.com/en-us/topic/how-t... Perform a clean boot, Eliminate interference from third-party applications and drivers.

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  2. Anonymous
    2022-09-01T19:06:39+00:00

    Thank you so much for replying so quickly! I did as you said and was test running the computer for a while, and it just bluescreened twice due to a "Kernel Security Check Failure" in a span of 9 minutes. I'm hoping to upload this before it bluescreens again. I'm not sure why all of this is happening out of the blue.

    Here is the updated minidump: https://www.dropbox.com/s/olkzmtcjs2w3jf9/Minidump.zip?dl=0

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  3. Sakiko 39,240 Reputation points Independent Advisor
    2022-09-01T03:52:00+00:00

    Hello, I'm A&K, here to help.

    Your dump file shows a problem with the system kernel, which is a very common error that may be caused by the driver, but the dump file does not record the specific driver name. It is recommended to try uninstalling all major device drivers (GPU, chipset, etc.) first, then go to the device manufacturer's official website to download the latest version and reinstall it.

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