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Windows security asking for network cresentials to access Seagate Personal Cloud

Anonymous
2022-08-24T10:44:59+00:00

Hi,

My husband uses a Seagate Personal Cloud for NAS. I'd like to use it too and have set up a user name on the Seagate Device Manager etc. However, when I try to access it via Windows File Explorer I keep getting an error message from Windows Security - asking me for network credentials to access the NAS.

I've tried: the username / password for Seagate's NAS, my Windows username/password, turning off password protected haring in Settings - all to no avail.

What am I doing wrong??

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-08-25T03:51:20+00:00

    Hi

    Welcome to Microsoft community.

    Your question is beyond the scope of daily support of the forum, involving Nas. Here, I recommend Microsoft docs team. There are more experts to help you solve the problem. Thank you for your support of Microsoft products.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

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