Keep getting blue screen even after multiple format

Question

PC keeps bsod. I format the pc 4-5 times but problem still persist. any idea ?

this is the dump files : https://1drv.ms/u/s!Au3Ijt-BN9ytiRS8H9s_mCMGQ7nU?e=QJscbN

Answer 1

The most recent minidump file only indicated a system kernel driver "ntkrnlmp.exe". Since it's a system file it means something else drove it into a fault. It could be hardware, software, or driver.

I recommend that you run Driver Verifier to find any misbehaving, corrupted, or outdated driver.

Follow the instructions from this article.

https://www.tenforums.com/tutorials/5470-enable...

Reminders:

=> Disable Driver Verifier after 48 hours or after receiving a BSOD.

=> Create a Restore Point before running Driver Verifier.

Share the minidump file once you receive a BSOD error.

---

Standard Disclaimer: There are links to non-Microsoft websites.

The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 2

i did what you said but still got bsod this is the after dump : https://1drv.ms/u/s!Au3Ijt-BN9ytiRUyvf\_6h5BVWuiu?e=HmeEWj

Answer 3

Hi Mertcan,

I'm Paul and I'm here to help you with your concern.

The minidump files indicated the file "amdkmdag.sys". This file is related to the AMD Radeon graphics card.

Please try the following.

1. Use the Radeon Software to update the driver.
2. Clean uninstall the currently installed AMD driver using AMD Cleanup Utility(https://www.amd.com/en/support/kb/faq/gpu-601) then download and install the different driver version from the AMD support website.
3. Update BIOS if available.

I hope this helps. Feel free to ask back any questions and keep me posted.