Report Builder Load Failure.

Question

When attempting to load MS Report Builder the splash loader appears, vanishes and then the app does not load.

Two errors are thrown.

The first source is: .NET Runtime

Application: MSReportBuilder.exe
Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.Xml.XmlException

   at System.Xml.XmlTextReaderImpl.Throw(System.Exception)

   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

   at System.Xml.XmlTextReaderImpl.Read()

   at System.Xml.XmlLoader.Load(System.Xml.XmlDocument, System.Xml.XmlReader, Boolean)

   at System.Xml.XmlDocument.Load(System.Xml.XmlReader)

   at System.Xml.XmlDocument.Load(System.String)

   at Microsoft.ReportDesigner.Properties.Settings+RBSettingsProvider.GetReader(System.String)
   at Microsoft.ReportDesigner.Properties.Settings+RBSettingsProvider.GetUserScopedReader()
   at Microsoft.ReportDesigner.Properties.Settings+RBSettingsProvider.GetPropertyValues(System.Configuration.SettingsContext, System.Configuration.SettingsPropertyCollection)
   at System.Configuration.SettingsBase.GetPropertiesFromProvider(System.Configuration.SettingsProvider)
   at System.Configuration.SettingsBase.GetPropertyValueByName(System.String)
   at System.Configuration.SettingsBase.get_Item(System.String)
   at System.Configuration.ApplicationSettingsBase.GetPropertyValue(System.String)
   at System.Configuration.ApplicationSettingsBase.get_Item(System.String)
   at Microsoft.ReportDesigner.Properties.Settings.get_RecentDataSources()
   at Microsoft.ReportDesigner.ApplicationSettings.get_Settings()
   at Microsoft.ReportDesigner.ReportDesigner.LoadAppConfigWndSize()
   at Microsoft.ReportDesigner.ReportDesigner..ctor()
   at Microsoft.ReportDesigner.ReportDesigner..ctor(Microsoft.ReportDesigner.AppArguments)
   at Microsoft.ReportDesigner.Program.Main(System.String[])

The second is an Application Error

Faulting application name: MSReportBuilder.exe, version: 15.0.19914.0, time stamp: 0x62f5afd5
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1947, time stamp: 0xa599bd99
Exception code: 0xe0434352
Fault offset: 0x0012cc12
Faulting process ID: 0x5244
Faulting application start time: 0x01d8b85bbae51778
Faulting application path: C:\Program Files (x86)\Microsoft Report Builder\MSReportBuilder.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: f58c4a63-d98d-4f76-8f10-c82319d9ee94
Faulting package full name: 
Faulting package-relative application ID: 

These two indicate that there is an issue with the .NET framework version v4.0.30319
However, attempts to either repair the .NET framework have been unsuccessful in resolving the issue.

Reinstalling the version specified in this error results in the installer failing citing: "A newer version of .NET has been installed".

Obviously, this is massively problematic as the computer cannot load the Report Builder.

I have uninstalled the applications, tried tinkering with the .NET installs and still nothing.

Even used Visual Studio to update .NET and still nothing.

I've been through a couple of windows updates, and still the applications crashes prior to engaging.

So if there are any other options, that would be most appreciated.

Answer 1

So I have done more hunting into this error... Checked a few things...

Go to this location

C:\Users%ENTERYOURUSERNAMEHERE%\AppData\Local\Microsoft\Report Builder

Delete the user.config file...

Open Report Builder... Fixed.

It looks as though when Report Builder crashes, it can corrupt your user config to the point whereby the .NET Framework gives you the finger and phones it in.

Hopefully this is a resolution.

Answer 2

Will try it. Actually ive installed/uninstalled MS Report Builder now mulitiple times.
I checked if all files got deleted after every uninstall (Appdata, Program Files, Registry) and it was always clean every time.

So it must have created it new after an install.

But I will try it out just as you described.

Ty for the update, very much appreciated!

EDIT: It works now, ty Mark!

Answer 3

Hello Mark,

Ive got the same error.

My .NET Framework also seems to be corrupt, cant update it

FYI: I created a thread on the forum Derrick pointed at

Microsoft Report Builder wont launch - Microsoft Q&A

@Mark, could you pls upvote my new thread? Meaby more people will see it then :)

cheers

Answer 4

Hi

Welcome to Microsoft community.

Your question is beyond the scope of daily support of the forum. Here, I recommend Microsoft docs team. There are more experts to help you solve the problem.

Best regards

Derrick Qian | Microsoft Community Support Specialist