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Driver Settings Not Migrated, Device not started

Anonymous
2022-09-11T00:28:07+00:00

hi All,

I have a Lenovo ThinkPad X13 Gen 2,

I replace the SSD, it came with pre-installed win 10 Home

Everything works normal, until I upgrade to Win 11.

Keyboard & TrackPoint cannot be used

I have tried:

  • update driver, unninstal/install device, disable/enable device
  • windows update
  • sfc /scannow
  • go to driver download page on LENOVO website

None of them worked

FYI, my BIOS is locked, and I don't have the password

Please help

Thankyou

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-09-11T07:38:51+00:00

    Bios locked?

    Did you buy this Lenovo or is it a second user device?

    This lock needs to be removed before you can resolve, see Lenovo support

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