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Authenticator doesnt send Push notifications to iPhone or Watch

Brandon Robinson 31 Reputation points
2021-06-12T18:12:32.577+00:00

The Authenticator app has been working flawlessly for a long time on my iPhone and Apple Watch, but lately it has completely stopped sending notifications and sometimes I have to manually sync to check for an authentication request. I have tried disabling all notifications for the app in iOS settings and re-enabling them, but no luck. This affects both personal and work/school accounts. I have submitted feedback logs using Incident ID:UE5893G if it helps.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Aaron Zabell 1 Reputation point
    2021-08-04T02:18:59.753+00:00

    Exact same problem here. I'm glad I'm not the only one.

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  2. Brandon Robinson 31 Reputation points
    2021-08-04T07:46:51.95+00:00

    I ended up giving up and completely removing the add and setting up MFA on the device from scratch.