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Error when upgrading to Windows 11

Anonymous
2022-08-08T19:38:24+00:00

I have been trying for a while to download windows 11 on my laptop. The update always gets stuck on 0% and after a few hours I get an error (0xca00a004) which I do not know how to solve. Can anyone help?

Windows for home | Windows 10 | Install and upgrade

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2022-08-08T20:10:31+00:00

    Hi Nikail,

    I am Dave, I will help you with this.

    With these major upgrades, the most successful method is to upgrade from the Windows 11 ISO - you download the ISO and then perform an Offline Upgrade

    Please Note, follow the steps, this is then just an update and your files and applications will remain untouched.

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Windows 11 ISO

    When the ISO file completes downloading

    Disconnect from the Internet

    Temporarily disable any 3rd party Anti-virus you may have installed

    Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the upgrade option.

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