Windows setup is not working

Question

I formatted my laptop because it was not working properly. After I reset it it automatically started downloading windows but it got stuck at 64 %not it won't let me setup windows manually

Answer 1

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

I understand that you would like to reset your computer.

Probably the reset process, had problems with some damaged Windows file.

In this case, you will need to do the Reset using a Windows installation USB so that the files are corrected and Windows works normally again.

For that, follow the procedure below and analyze if the problem persists please.

Step 1

Create installation media on this computer or other if necessary.

Follow the guidelines on the link below, please:

https://www.yourwindowsguide.com/2021/09/create...

Step 2

Configure in your computer's BIOS to start via the USB installation.

***If you have any questions on how to start the USB installation, you can refer to this guide please.

https://www.groovypost.com/howto/bios-uefi-setu...

1. Boot with the Pen Drive;
2. When the installation window appears, click Repair your computer;
3. Click Troubleshooting;
4. Advanced options;
5. Click Restore PC > Choose between "Keep Files" or "Remove All".

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!

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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.