Hi Holly.
I'm David, and I'm happy to help you.
I suggest you do the procedure instructed below to reset the Recycle Bin.
- Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
- Type or paste the following command at the Command Prompt and press Enter:
rd /s /q C:$Recycle.bin
- Open the Recycle Bin and see if it's resolved.
I hope this helps. Feel free to ask back any questions.