"Why Risk it? Get Genuine Office" everytime when open MS office.

Phumsak Rattiyawong 1 Reputation point
2021-06-13T15:05:01.28+00:00

I have buy MS365 and install in my W10, but i am still getting "Why Risk it? Get Genuine Office" everytime when open

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 24,441 Reputation points Microsoft Vendor
    2021-06-14T08:41:31.92+00:00

    Hi @Phumsak Rattiyawong ,
    How did you activate the Office? Did you enter the product key or sign in Microsoft account?
    Did you activate your Microsoft office package by using KMS script or running an office activator that may have detected in a Microsoft office update?
    I suggest you go to File- Account and provide the detail information screenshot about Office, post the screenshot here.

    Remove KeyManagementServiceName from registry, open the command prompt as admin then run the following commands:

    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform" /f /v KeyManagementServiceName  
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OfficeSoftwareProtectionPlatform" /f /v KeyManagementServiceName  
    

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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