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Network Error

Anonymous
2022-05-18T18:54:41+00:00

The wifi itself is not the problem as it works on all of my other devices. Downloads are slow and I frequently get a network error that says "a network change was detected". I've run the network troubleshooter and it has detected "a problem with wireless adaptor or access point". The troubleshooter solves the problem for a couple of minutes and then I lose connection again. Is this something I can fix? Do I need to replace the wifi card or go buy a wifi adapter? I cannot connect via ethernet because of my desktop location. Below is my network properties.

Name: Ethernet

Description: Intel(R) Ethernet Connection (2) I219-LM

Physical address (MAC): 18:66:da:46:45:11

Status: Not operational

Maximum transmission unit: 1500

IPv4 address: 169.254.201.131/16

IPv6 address: fe80::419:9258:3153:c983%10/64

DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1

Connectivity (IPv4/IPv6): Disconnected

Name: Local Area Connection* 1

Description: Microsoft Wi-Fi Direct Virtual Adapter

Physical address (MAC): 1e:bf:ce:c8:c6:7f

Status: Not operational

Maximum transmission unit: 1500

IPv4 address: 169.254.255.114/16

IPv6 address: fe80::d18:35b9:36d1:ff72%11/64

DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1

Connectivity (IPv4/IPv6): Disconnected

Name: Local Area Connection* 2

Description: Microsoft Wi-Fi Direct Virtual Adapter #2

Physical address (MAC): 1c:bf:ce:c8:c6:7f

Status: Not operational

Maximum transmission unit: 1500

IPv4 address: 169.254.107.88/16

IPv6 address: fe80::c917:e052:9b43:6b58%17/64

DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1

Connectivity (IPv4/IPv6): Disconnected

Name: Wi-Fi

Description: Realtek RTL8188FTV Wireless LAN 802.11n USB 2.0 Network Adapter

Physical address (MAC): 1c:bf:ce:c8:c6:7f

Status: Operational

Maximum transmission unit: 1500

Link speed (Receive/Transmit): 150/150 (Mbps)

DHCP enabled: Yes

DHCP servers: 192.168.4.1

DHCP lease obtained: ‎Wednesday, ‎May ‎18, ‎2022 11:47:08 AM

DHCP lease expires: ‎Wednesday, ‎May ‎18, ‎2022 3:28:13 PM

IPv4 address: 192.168.4.94/22

IPv6 address: fdfd:1373:5660:1:5c7e:ec25:d9b9:172e/64, fdfd:1373:5660:1:2540:87a6:cb8b:f748/128, fe80::5c7e:ec25:d9b9:172e%4/64

Default gateway: fe80::6a4a:76ff:fe8a:e2cd%4, 192.168.4.1

DNS servers: 192.168.4.1

Network name: Black Truffle Butter Mayo

Network category: Private

Connectivity (IPv4/IPv6): Connected to Internet / Connected to local network

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-05-18T19:26:47+00:00

    Good Day NancyClarin,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Wireless driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Reset Network Settings

    Open Settings.

    Click on Network & Internet.

    Click on Status.

    Under the "Change your network settings" section, click the Network reset option.

    Click the Reset now button.

    Click the Yes button.

    -Click Start, type CMD and run as administrator

    -Copy and paste each of the commands below and hit enter.

    netsh int ip reset

    netsh advfirewall reset

    netsh winsock reset

    ipconfig /flushdns

    ipconfig /release

    ipconfig /renew

    Once you entered all those commands restart your computer and try to connect and observe the connection.

    If issue persist, let's download the updated driver

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and manufacturer post it here.

    If you are using a custom built pc look for Baseboard version and Baseboard product and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  2. Anonymous
    2022-05-19T02:44:32+00:00

    Good Day NancyClarin,

    I appreciate your time getting back to this thread, go to this link and download the driver.

    https://dl.dell.com/FOLDER07991474M/4/Intel-826...

    Once downloaded, save it in your desktop, don't install it yet.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Wireless driver that was installed

    -Right click and Uninstall

    Once uninstalled, go now to your desktop and install the driver you just downloaded.

    Restart once done and check.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  3. Anonymous
    2022-05-18T21:45:58+00:00

    Hi Carlo,

    Thank you so much for helping me with this. I went through the steps you recommended and restarted my computer. Unfortunately, the problem persists.

    Here is some info about my computer:

    System Name DESKTOP-A11SR66

    System Manufacturer Dell Inc.

    System Model OptiPlex 7040

    System Type x64-based PC

    Thank you,

    Nancy

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