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USB malfunction and missing Bluetooth

Anonymous
2022-05-27T01:27:04+00:00

every time I start up my pc I get

"The last USB you connected to this computer malfunctioned, and Windows does not recognize it."

..I haven't recently connected any USB.

The same time this started happening I noticed my Bluetooth toggle in the Devices menu is missing, and I've followed every tutorial I've come across to no avail.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2022-05-27T03:25:33+00:00

    Hi Haunted,

    Thank you for the update. I suggest doing an in repair upgrade of windows. Here is a guide:

    https://answers.microsoft.com/en-us/windows/for...

    Let me know what happens next.

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  2. Anonymous
    2022-05-27T03:22:47+00:00

    Didn't seem to fix anything

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  3. Anonymous
    2022-05-27T02:15:02+00:00

    Hi Haunted,

    I am sorry to hear about the inconvenience.

    Good day! This is Jhakesong and I will be happy to assist you with this. I am not sure if you have tried this yet, I suggest reinstalling the USB root hub drivers to see if it helps. Here's how:

    1. Press Windows key + X
    2. Open Device Manager
    3. From Device Manager, Expand Universal Serial Bus Controllers
    4. For every instance of USB root hub, right click and uninstall.
    5. Reboot your computer every uninstallation and proceed to the next ones, once you have uninstalled all the root hub check device manager again to make sure they were reinstalled back by Windows properly.
    6. See if the issue still persists.

    Let me know how it goes. Have a great day!

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