bluedeath

Question

Hi All,

I had a few bluedeath when I played escape from tarkov and I checked the memory.dmp file and here is the result:

Can you help me what can I do with that issue ?

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff801`5e600000 PsLoadedModuleList = 0xfffff801`5f22a230
Debug session time: Sat Apr 23 23:11:27.883 2022 (UTC + 8:00)
System Uptime: 0 days 1:18:06.716
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................................
................................................................
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Loading User Symbols
Loading unloaded module list
.............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801`5e9f78a0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffde8e`c8d367b0=000000000000013a
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_HEAP_CORRUPTION (13a)
The kernel mode heap manager has detected corruption in a heap.
Arguments:
Arg1: 0000000000000011, Type of corruption detected
Arg2: ffffa30f6ae02100, Address of the heap that reported the corruption
Arg3: ffffa30f84c826f0, Address at which the corruption was detected
Arg4: 0000000000000000

Debugging Details:
------------------

fffff8015f2fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
HeapDbgInitExtension Failed

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3108

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 14729

    Key  : Analysis.Init.CPU.mSec
    Value: 390

    Key  : Analysis.Init.Elapsed.mSec
    Value: 55552

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 93

FILE_IN_CAB:  042322-10296-01.dmp

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

BUGCHECK_CODE:  13a

BUGCHECK_P1: 11

BUGCHECK_P2: ffffa30f6ae02100

BUGCHECK_P3: ffffa30f84c826f0

BUGCHECK_P4: 0

POOL_ADDRESS: Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffffa30f84c826f0 

FREED_POOL_TAG:  BE__

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  UnityCrashHand

STACK_TEXT:  
ffffde8e`c8d367a8 fffff801`5eb8ec58     : 00000000`0000013a 00000000`00000011 ffffa30f`6ae02100 ffffa30f`84c826f0 : nt!KeBugCheckEx
ffffde8e`c8d367b0 fffff801`5eb8ecb8     : 00000000`00000011 00000000`00000000 ffffa30f`6ae02100 ffffde8e`c8d36a28 : nt!RtlpHeapHandleError+0x40
ffffde8e`c8d367f0 fffff801`5eb8e8e5     : 00000000`00000030 ffffa30f`84c7f000 ffffa30f`88c6c000 00000000`00000000 : nt!RtlpHpHeapHandleError+0x58
ffffde8e`c8d36820 fffff801`5ea51bfc     : ffff908c`187e0770 fffff801`5e88ae8c 00000000`00000001 ffffde8e`c8d36ac8 : nt!RtlpLogHeapFailure+0x45
ffffde8e`c8d36850 fffff801`5e8893f2     : ffffa30f`6ae02340 ffff908c`14742bff ffff908c`188e95f0 ffffde8e`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x18659c
ffffde8e`c8d36900 fffff801`5efb2149     : 00000000`00000000 ffffde8e`c8d36b68 00000000`000023c4 01000000`00100000 : nt!ExFreeHeapPool+0x362
ffffde8e`c8d369e0 fffff801`b9385907     : fffff801`b90751d8 ffffde8e`00000000 00000000`00000000 00000000`00000000 : nt!ExFreePool+0x9
ffffde8e`c8d36a10 fffff801`b90751d8     : ffffde8e`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : BEDaisy+0x325907
ffffde8e`c8d36a18 ffffde8e`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : BEDaisy+0x151d8
ffffde8e`c8d36a20 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 61724379`74696e55 : 0xffffde8e`00000000

SYMBOL_NAME:  BEDaisy+325907

MODULE_NAME: BEDaisy

IMAGE_NAME:  BEDaisy.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  325907

FAILURE_BUCKET_ID:  0x13a_11_BE___BEDaisy!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {6a85b8ad-f8a7-b71c-b9d1-e9d62252af2e}

Followup:     MachineOwner
---------

Answer 1

In my experience, I think The Battle Eye itself is flawed, causing crashes on many users' computers. So my advice is to reinstall the game, then perform a clean boot to rule out the influence of the software. Please refer to this article: https://support.microsoft.com/en-us/topic/how-t...

Answer 2

Yep, the blue screen only happens when I run this game, so I'm wonderring that if the BattleEye has a conflict with my graphic driver, but this wrong can't be fixed via reintalling graphic driver.

Answer 3

Hello, I'm A&K, here to help.

The information you provided shows that BattleEye has created a blue screen.

Try temporarily uninstalling the game to see if that helps.