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Problem with CMD.exe

Anonymous
2022-05-25T11:29:25+00:00

Hi.
I got locked out of my Windows 10 PC awhile ago and had to use the method in this video to unlock it. https://youtu.be/itMECROHFQQ 

It worked but I'm not sure whether it was my fault or not but my CMD is now broken, searching for it just gives me a blank icon.

When I try to run the command sfc /scannow on the main account, which is an adminstrator account this pops out.

The command only works on another account I made using that tutorial.

When I open cmd.exe from the windows folder this shows up.

Anyway I could fix this?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit D - IA 152.2K Reputation points Independent Advisor
    2022-05-25T12:03:58+00:00

    Hello,

    I am Sumit here to assist you with this question.

    CMD.exe is not a standalone file - it requires DLLs, and some other executables to run. Probably some files that are required got modified in an unrecoverable way in recovering Windows.

    This is why Microsoft does not recommend what the user did in the Video.

    Please set up a PIN first so you do not get locked out as step 1.

    Second

    Try doing a repair install. A repair Install keeps everything including Files and applications and reinstalls Windows.

    How to Repair Install Windows 10

    http://www.yourwindowsguide.com/2016/06/how-to-...

    Repair Install Windows with an InPlace Upgracde

    http://www.tenforums.com/tutorials/16397-repair...

    The best and the easiest way is to use first method in the first article.

    Standard 3rd party link disclaimer:

    There may be links to non-Microsoft websites that would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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