Hi!

Question

So my system keeps randomly entering power saving mode, and i have been looking thru a bunch of post around the web to figure out the cause, i'm trying to identify the application that tells windows to enter the power saving mode(which is disabled on all my plans etc) i will try to exchange the cmos battery to see if thats the root of the issue, but i would like to see if anyone could point me in the right direction where to look if i can see what is actually triggering the mode. This is the event log of power-troubleshooter:

• System
  • Provider
  [ Name] Microsoft-Windows-Power-Troubleshooter [ Guid] {cdc05e28-c449-49c6-b9d2-88cf761644df} EventID 1 Version 3 Level 4 Task 0 Opcode 0 Keywords 0x8000000000000000
  • TimeCreated
  [ SystemTime] 2022-05-13T21:22:05.7870288Z EventRecordID 47999
  • Correlation
  [ ActivityID] {a36b7ccd-5f01-47da-9001-689809da5ada}
  • Execution
  [ ProcessID] 3364 [ ThreadID] 19516 Channel System Computer DESKTOP-Q9C7K59
  • Security
  [ UserID] S-1-5-19
• EventData SleepTime 2022-05-13T21:20:21.3318407Z WakeTime 2022-05-13T21:22:04.7903839Z SleepDuration 9617 WakeDuration 4289 DriverInitDuration 1416 BiosInitDuration 16660 HiberWriteDuration 23917 HiberReadDuration 8156 HiberPagesWritten 2368311 Attributes 1912619141 TargetState 5 EffectiveState 5 WakeSourceType 0 WakeSourceTextLength 0 WakeSourceText WakeTimerOwnerLength 0 WakeTimerContextLength 0 NoMultiStageResumeReason 0 WakeTimerOwner WakeTimerContext CheckpointDuration 27

Any help would be appriciated! :)

Best regards,

Daniel

Answer 1

Hey! i have completed the steps, sadly the repair didnt detect anything, but this issue does come and go, so still checking to see if it happens, havent happened as of yet tho thankfully. so crossing my fingers ^^

Answer 2

Hi DANIELWESTLING -

I'm Jerico T., I understand that you're having some issues right now and I'd be more than happy to help you today.

Prior to the issue, is there any recent changes on your computer? Please try to perform the troubleshooting methods below and check if any of the methods will fix your concern.

Method 1: Perform Clean Boot

• This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.

1. Open the run box by pressing the Windows Key + R and type msconfig
2. System Configuration Utility box will open and by default you are on general tab.
3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
4. Click on services tab
5. Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
8. Disable all application that you're not using. You can simply just click on them and select disable.
9. Click OK , Apply and close the configuration utility.
10. Restart your computer and check if the issue still persist.

Method 2: Perform SFC Scan and Repair Windows Image
-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

sfc /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

3. Close the command prompt.

Feel free to reach back if you need any further assistance.

Hope this help. Have a good day.

Thank you,
Jerico T.