Share via

Green screen

Anonymous
2022-04-04T16:17:24+00:00

Hi i tried activating the core isolation and after I restart i Get a green screen with the error: System THREAD EXCEPTION NOT HANDLED.What failed:hswultpep.sys

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-04-07T08:31:24+00:00

    Hi,my Pc is fine,I want to activate core isolation and when I restart I get a green screen,then it restarts and everything is fine ,but core isolation is turned off. How can I turn it on and not get the green screen.I didn t try your fix because I think it is a fix for the green screen,I need a fix so that I can turn on the core isolation.Thank you.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-04-04T16:54:21+00:00

    Hello DariusCimpean,

    I am Jaspreet Singh.

    Please revert to a previous restore point using the steps here :

    Hold down the power button for 10 seconds to turn off your device.

    Press the power button again to turn on your device.

    On the first sign that Windows has started (for example, some devices show the manufacturer’s logo when restarting) hold down the power button for 10 seconds to turn off your device.

    Press the power button again to turn on your device.

    When Windows starts again, hold down the power button for 10 seconds to turn off your device.

    Press the power button again to turn on your device.

    This time, allow your device to fully start up.

    Select Advanced options.

    Troubleshoot > Advanced options > system restore.

    Choose a point before you tried the core isolation option.

    Let the process complete and the system will restore to a previous point.

    Was this answer helpful?

    0 comments