Windows 10 audio problem with csgo

Question

Hi,

Everytime I launch csgo my ssystem audio drops to 20. This happens also when I switch back to csgo from another window. My system volume is set to 50 normally.

Answer 1

Good Day MaReZi,

You can proceed with the steps below.

-Press Windows key + X

-Go to Device Manager

-Expand the Sound and Video Game Controllers

-Look for Audio driver that was installed

-Right click and Uninstall

Once uninstalled go to this link and download and install the driver.

https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4...

Once downloaded and installed restart and check.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 2

Hi Carlo,

My Baseboard Version is "Rev X.0x" and Baseboard Product is PRIME B550-PLUS.

Answer 3

Good Day MaReZi,

I appreciate your time getting back to this thread, it appears that you are using a custom build device.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Llook for Baseboard version and Baseboard product and post it here

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 4

Hi Carlo,

Those steps didn't help. My system model says "System Product Name" and manufacturer is ASUS.

Answer 5

Good Day MaReZi,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Playing Audio and run the troubleshooter.

-Go to Control Panel

-In Control Panel, select Large icons from the View by drop down menu.

-Select Sound.

-Select the Playback tab

-Right click the Speakers and click Enable.

-Right-click it again and select Set as Default Device.

-Right click Speakers and click Properties.

-Click the Levels tab, then drag the volume slider towards the largest value.

-Click on Advance Tab

-Uncheck the box to "Allow Application to take exclusive controls on this device"

-Click OK.

Restart your computer and test the audio.

If issue persist, let's download the updated driver

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer and post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.