Installing Windows 11

Question

I'm trying to install Windows 11 on a new HP desktop. I am trying to check for compatibility and got this message, "We’re working on it

We’re working to determine if Windows 11 will run on this PC. See Windows 11 specifications to review the Windows 11 minimum system requirements and compare to your computer’s specifications." It's been over 30 minutes and there is nothing to indicate progress. How long should it take to determine compatibility?

Answer 1

Most computers that run Windows 10 can run Windows 11.

Upgrades can be performed in a supported or unsupported fashion.

https://blogs.windows.com/windows-insider/2021/08/27/update-on-windows-11-minimum-system-requirements-and-the-pc-health-check-app/

https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1

There are multiple threads on upgrading in an unsupported fashion and if interested the methods or links can be posted.

This included unsupported CPU, TPM, BIOS, Drive, etc.

Answer 2

I had the same issue, and none of these steps helped (brand new Intel NUC 11). I finally went to the Win11 DL page, and it wanted me to install PC Health Check. The first time, it downloaded an EXE that just took me back to the Windows 11 product page. I tried again but with an MSI link, and *that* worked (go figure....the 20-year old install tech is the one to work while the web version doesn't). I *really* wish MS hadn't put so much of the installation process on a web page - even in 2022 the experience is just too unreliable (even on a brand-new Intel PC)

Answer 3

Hello ChipMay,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. What is your current Windows version and edition? Press Start then click Settings(Gear icon), select System then About.

Please try the following methods below.

**Please try to restart your computer first

**Run the Windows Update Troubleshooter

Press Start then click Settings(Gear icon)

Select Update and Security > Troubleshoot

Select Additional troubleshooters

Under Get Up and Running, select Windows Update

Run the troubleshooter

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/help/402652...

After that, Restart your computer

**Reset Windows Update Components

https://www.tenforums.com/tutorials/24742-reset...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

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