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Dell Image bitlocker issue

Anonymous
2022-05-27T04:35:39+00:00

Hi, I am having issue creating Image for my Dell device using Image Assistant. The issue is shows that bitlocker is turned on, but we have never used bitlocker before. Do advise. Thanks

Windows for home | Windows 10 | Windows update

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  1. Pauli O 15,470 Reputation points Volunteer Moderator
    2022-05-27T07:28:10+00:00

    >"Image Assists says it have something to do with sysprep. Any idea?"

    Sorry, no idea for that. Could you try some another image software like free Macrium Reflect?

    Macrium Software | Reflect Free Edition

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  2. Anonymous
    2022-05-27T07:05:51+00:00

    Have tried, but does not work. Image Assists says it have something to do with sysprep. Any idea?

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  3. Anonymous
    2022-05-27T07:04:49+00:00

    Have already check, bitlocker was not turned on

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  4. Pauli O 15,470 Reputation points Volunteer Moderator
    2022-05-27T05:26:15+00:00

    It could be device encryption setup by Windows. To stop it open Command Prompt (CMD) as Admin and give command: manage-bde -off X:

    Replace X with correct drive letter.

    This may take some time to complete!

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  5. Anonymous
    2022-05-27T04:40:32+00:00

    Have you checked to see if bitlocker is, on?

    Image

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