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Hey! I've had two crashes recently, both of which concerned me.
First one happened when I was loading out of a game of apex and it caused both my screens to go deep fried before I forced it to shut down (hardware power switch). here are the crash reports: (there are 10 for this on specific crash)
1.
Source
Windows
Summary
Hardware error
Date
5/16/2022 11:45 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff81080d7b4f70
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
2.
Source
Windows
Summary
Hardware error
Date
5/16/2022 11:45 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff8b85a6c6ef70
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
3.
Source
Windows
Summary
Hardware error
Date
5/16/2022 11:45 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff8b85a6d91f70
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
4.
Source
Windows
Summary
Hardware error
Date
5/16/2022 11:45 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff8285e7194f70
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
5.
Source
Windows
Summary
Hardware error
Date
5/16/2022 11:45 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff8285e71c4f70
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
6.
Source
Windows
Summary
Hardware error
Date
5/16/2022 11:45 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff8083175a1f70
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
7.
Source
Windows
Summary
Hardware error
Date
5/16/2022 11:45 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff808317591f70
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
8.
Source
Windows
Summary
Hardware error
Date
5/16/2022 11:45 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffffd08706d81f70
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
9.
Source
Windows
Summary
Hardware error
Date
5/16/2022 11:45 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffffd08706d91f70
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
10 (Which i believe is the forced power disconnect)
Source
Windows
Summary
Shut down unexpectedly
Date
5/16/2022 11:45 PM
Status
Not reported
Problem signature
Problem Event Name: BlueScreen
Code: 9c
Parameter 1: 80000001
Parameter 2: fffff800112bdb30
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
The BSOD's that happened last night (which is the second topic) for some reason did not produce a report in the Reliability Monitor, nor anywhere else I looked, but I had two last night, first was normal, but the second reset my BIOS settings. The cause for the BSOD's was unplugging my Quest 2 while it was active. first time was intentional as it wasn't fully recognized, so I tried to reseat it. second time I was mid-game in Beat Saber, and it crashed, I took off the headset to see that last second of a BSOD, then the American Megatrends' logo pop back up in data recovery mode/Windows Boot Directory mode.
If I could get some help decoding and understanding what all this means and what I can do to prevent any further issues, please, do let me know.
Thanks
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I think maybe it's a problem with Respawn, I play Titanfall 2 too, I never had problems playing other games, but Titanfall 2 often makes errors.
But if only these two games are on an external drive and only they have problems, I think it's worth trying to replace the hard drive.
I can understand the hard drive as it’s an external hard drive, but not the Ethernet, as it’s never been used before.
It just did it to me again while playing titanfall 2, so I decided to do what you said here.
I uninstalled my chipset drivers and reinstalled them, but for some reason could not uninstall my graphics drivers.
here are the crash reports:
The previous system shutdown at 11:45:09 PM on 5/18/2022 was unexpected.
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000101 (0x000000000000000c, 0x0000000000000000, 0xffffd7005eedc180, 0x0000000000000003). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 4969f62c-c056-4819-9286-057495c11f4e.
Source
Windows
Summary
Shut down unexpectedly
Date
5/19/2022 12:31 AM
Status
Not reported
Problem signature
Problem Event Name: BlueScreen
Code: 101
Parameter 1: c
Parameter 2: 0
Parameter 3: ffffd7005eedc180
Parameter 4: 3
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033
Edit: It’s probably my external hard drive going out. Both Apex and Titanfall 2 (which were the only games to cause this so far) caused it, and they’re both on an external hard drive, and it happened both times while loading. I’ll be investing in a dedicated internal hard drive soon to fix this.
That still leaves the question about the quest crashing when it’s unplugged, and why no crash reports were generated, even though it crashed and BSOD’s my desktop.
The incident logs the problem with the hard drive and the Ethernet adapter, make sure your hard drive is connected properly, then try to uninstall all major device drivers (GPU, chipset, etc.), then go to the device manufacturer's official website to download the latest version and reinstall it.
Hello, I'm A&K, here to help.
Please open the Event Viewer, click "Save All Events As" on the right side under the "System" tab, and then share the saved file with me through the cloud disk.
