Printing on a USB connected Brother printer.

Gregory Lund 1 Reputation point
2020-07-07T00:06:28.543+00:00

I have a Windows 10 desktop and Brother MFC-J615w printer. I have not been able to print since the update that affected our printers. I have tried to reconnect with WIFI but have not been successful. Do you know when Microsoft will release a new update that will correct the printing problems? Also, Will the update be automatic or will we have to download the update?

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  1. Leon Laude 86,031 Reputation points
    2020-07-07T00:09:21.66+00:00

    Hi,

    Windows 10 Hardware is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated Windows 10 Hardware forum over here:
    https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware

    https://social.technet.microsoft.com/Forums/en-US/home?forum=win10itprohardware

    Might also download the latest drivers for your printer:
    https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfcj615w_all

    (Please don't forget to accept helpful replies as answer)

    Best regards,
    Leon

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