Share via

Installation problem

Anonymous
2022-04-02T16:24:25+00:00

Every time I try to install any program it shows me this: Could not access network location 9e0a\Microsoft\Windows\StartMenu\Programs.

pls help me

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 891.6K Reputation points Independent Advisor
    2022-04-02T17:01:24+00:00

    Hi Almoofficial,

    I am Dave, I will help you with this.

    It seems your Windows Start Menu folder is set to a network location.

    Click your Start Button, type regedit and hit Enter to open the Registry Editor.

    Click View and make sure 'Address Bar' is turned on.

    1

    Paste this into the Address Bar at the top and hit Enter.

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

    Please provide a screenshot of that Registry Editor page.

    2

    Paste this into the Address Bar at the top and hit Enter.

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

    Please provide a screenshot of that Registry Editor page.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-04-04T11:23:13+00:00

    Thanks for the help

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments