Windows 10 Update error message: Windows 10, version 21H2 -Error 0xc190012e

Question

HI Can anyone help?

I've been trying to update my Laptop with Windows 10 updates but they wont complete.

I get the following message constantly: Windows 10, version 21H2 -Error 0xc190012e

I've been going around in circles looking at the troubleshooting advice and now my Laptop has started to display a blue screen, though I can still reboot for now/

I have limited tech knowledge but I'm pretty sure this is linked to my O/S being ready to excpire.

Can anyone help?

Much appreciated,

Ross

Answer 1

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

I understand that you had trouble updating Windows, I'm sorry to hear about this issue.

Please perform the procedures below and check if the problem persists.

1. Press Windows + R, type Notepad and click OK;
2. Copy and paste the commands below into this new notebook:

SC config trustedinstaller start=auto

net stop bits

net stop wuauserv

net stop msiserver

net stop cryptsvc

net stop appidsvc

Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old

Ren %Systemroot%\System32\catroot2 catroot2.old

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

dism /Online /Cleanup-image /ScanHealth

dism /Online /Cleanup-image /CheckHealth

dism /Online /Cleanup-image /RestoreHealth

dism /Online /Cleanup-image /StartComponentCleanup

Sfc /ScanNow

net start bits

net start wuauserv

net start msiserver

net start cryptsvc

net start appidsvc

3. Click the File tab> Save as> Select the desktop;
4. Define the name as Wufix.bat and in the field below under Type select all files;
5. Click save;
6. Right-click on the Wufix file and click Run as administrator;
7. Wait until the end of the procedure on the black screen;
8. Restart the PC and see if the error persists.

If the problem still persists, please try to update using the Microsoft tool.

Please download it through the link below, when you start it, check to keep your files and programs and check if there are errors in the update.

https://go.microsoft.com/fwlink/?LinkID=799445

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!