Azure AD connect says domain not added, but domains are verified in office365

Question

Hi,
i am installing Azure AD connect, while installing it says Azure AD domain " not Added" but on portal, I have these domain verified

Please advise

Answer 1

Hi @OzfordIT-7267,

As TKujala mentioned, this can happen if you are using a different name in your local AD.

If your directory is not detecting the verified domain it is possible that you are authenticating to an alternative Azure AD instance or there is an issue where it's not returning your verified domain. If possible can you send me a mail with your domain name, initial domain name, subscription ID, and tenant id? (AzCommunity@microsoft.com).

Other things to try:

• Click the refresh symbol
• Ensure that the UPN suffix is not changed to the default .onmicrosoft.com
• Make sure there's nothing wrong with the connection between the machine and the tenant

Answer 2

Hi OzfordIT-7267,

Are you using a different name in your local ad?

You could check the following steps provided by the link below.

https://learn.microsoft.com/fi-fi/office365/enterprise/prepare-a-non-routable-domain-for-directory-synchronization?redirectSourcePath=%252fen-us%252farticle%252fHow-to-prepare-a-non-routable-domain-such-as-local-domain-for-directory-synchronization-e7968303-c234-46c4-b8b0-b5c93c6d57a7

Answer 3

Too bad the solution wasn't posted. I'm going through the same issue right now.