Update issue BUG

Question

hi, I have this update issue for some time I tried everything can't seem to figure it out, as the title says I can't update 2021 H2 and some other updates.

Leave GetPostRebootResult for Deployment handler

2022/04/15 13:33:35.2056955 8080 1532 WIL *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\dpreportingdata.cpp, line = 1098

2022/04/15 13:33:35.2057037 8080 1532 WIL *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\dpreportingdata.cpp, line = 1075

2022/04/15 13:33:35.2057080 8080 1532 WIL *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\updatedeploymentprovider.cpp, line = 500

2022/04/15 13:33:35.2057572 8080 1532 UDP *FAILED* [80240FFF] QueryUpdateDeploymentStatus exited with hr = 0x80240fff

2022/04/15 13:33:35.2057716 8080 1532 WIL *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\comapi\update.cpp, line

Can some one tell me what's wrong and can win ever work with out me having to troubleshoot every step?

Answer 1

Thanks, for the reply Carol and for the tips.

I made some time and tried the steps you suggested unfortunately non of them worked.

Update status code is 0x800F0845

2022/04/20 02:25:49.1883506 13628 13676 Handler Failed to install the update

2022/04/20 02:25:49.1920600 13628 13676 Handler Leave GetPostRebootResult for Deployment handler

2022/04/20 02:25:49.1920749 13628 13676 WIL *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\dpreportingdata.cpp, line = 1098

2022/04/20 02:25:49.1920789 13628 13676 WIL *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\dpreportingdata.cpp, line = 1075

2022/04/20 02:25:49.1920809 13628 13676 WIL *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\engine\updatedeploymentprovider\lib\updatedeploymentprovider.cpp, line = 500

2022/04/20 02:25:49.1920934 13628 13676 UDP *FAILED* [80240FFF] QueryUpdateDeploymentStatus exited with hr = 0x80240fff

2022/04/20 02:25:49.1920979 13628 13676 WIL *FAILED* [80240FFF] file = onecore\enduser\windowsupdate\client\comapi\update.cpp, line = 4221

I am hoping you have some other suggestions.

Best Regards

Michael

Answer 2

Good Day Michael&R,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here are the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Windows Update and run the troubleshooter.

Once done , go to this link and download the tool to reset the Windows Update Components.

https://www.tenforums.com/tutorials/24742-reset...

After following those steps, restart your computer and try to check and install updates.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Check for Updates and install all updates available.

If the issue persists, you can perform Repair Upgrade , , it will repair and replace damaged system files. This will also update your computer to the latest version of Windows.

Step 1: Download the Microsoft Media Creation Tool.

https://www.microsoft.com/en-us/software-downlo...

Click "Download Tool Now"

Step 2: Run MediaCreationTool.exe.

Step 3: Select "Upgrade this computer now".

Step 4: Select "Keep personal files and applications".

Step 5: Let it install

Hope the above information helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

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