Memory Management and Kernel Security BSODs

Question

Hello, having these errors pop up multiple times starting 2 days ago. Here are my minidump files, please advise:

https://1drv.ms/u/s!AuvCGFaHA1jWixsb4Q07W4ogdNrX?e=jbFrjw

Answer 1

Hi VM1917,

The minidump file did not name any driver. Is there any minidump files for analyzing?

Meanwhile, to troubleshoot this issue, kindly try the steps below ( Skip a step that you have already tried):

1-Check for updates:

Go to Settings > Update and Security > Check for update > install all the pending updates

2-Uninstall the graphics card driver completely using the DDU free tool:

https://www.guru3d.com/files-details/display-dr...

Then, install the latest driver provided on the manufacturer's website.

3-Uninstall any third-party security software and scan for viruses & malware with the free Malwarebytes:

https://www.malwarebytes.com/mwb-download

4-Run Command Prompt as administrator. Type this command and hit enter:

dism.exe /online /cleanup-image /restorehealth

Then, type this command and hit enter:

sfc /scannow

5-If you are overclocking your PC, try running everything (CPU, GPU, system memory) at their stock speeds. See if the issue is still reproducible. Or, turn off XMP profile or set it to Auto.

6-Download then install the latest version of BIOS & Chipset drivers from the manufacturer's website.

7-Test the RAM with the free utility MemTest86, then run a full 8 pass scan to test your RAM for physical errors:

https://www.tenforums.com/tutorials/14201-memte...

8-Run the Windows Memory Diagnostic:

https://www.howtogeek.com/260813/how-to-test-yo...

Run Hard Drive Diognostic:

https://www.lifewire.com/free-hard-drive-testin...

9-If you are comfortable of doing so, take all the system memory sticks out, examine them for any obvious defects, and then reseat them into the sockets. Make sure that they are seated properly in their slots. If you have multiple sticks of system memory installed and you suspect one is faulty, one thing to try is to reproduce the issue with only one stick of memory module at a time. This will help you to isolate the faulty module.

10-If the issue still persists after the steps above, enable the driver verifier and let the computer crash 4 times then disable it and share the newly created minidump file:

https://www.tenforums.com/tutorials/5470-enable...

Please do not hesitate to ask if you need further assistance.

Stay safe

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 2

Just got a new BSOD - Hypervisor Error, it also stuck at 100% and did not restart. Please find minidumps attached:

https://1drv.ms/u/s!AuvCGFaHA1jWiybXZcRZ-qgXbSot?e=SG5vMu

OK to disable driver verifier now or wait for at least 2 more?

Thanks

Answer 3

If there is no BSOD, disable it and monitor your computer whether encounters any BSOD or not, then upload new minidump files for further analyzing.

Regards.

Answer 4

Hi I tried memtest86 and passed, however, when I try to run Windows Memory Diagnostic I get this:

I did enable driver verifier yesterday but so far have not had any further BSODs. It says to disable after 48 hours however, so should I disable tomorrow if no further BSODs by then?

Answer 5

Hi VM1917,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

The minidump files indicate Hardware_RAM issue as a cause of the BSOD. Kindly Test the RAM with the free utility MemTest86, then run a full 8 pass scan to test your RAM for physical errors:

https://www.tenforums.com/tutorials/14201-memte...

Run the Windows Memory Diagnostic:

https://www.howtogeek.com/260813/how-to-test-yo...

If the results came back with zero errors, please enable the driver verifier and let the computer crash 3 times then disable it and share the newly created minidump file:

https://www.tenforums.com/tutorials/5470-enable...

Please do not hesitate to ask if you need further assistance.

Stay safe

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.